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Frequently Asked Questions (FAQ)
Where do the iPhones ship from?
All our iPhones ship directly from Europe. We handle the entire shipping process to ensure fast delivery straight to you. We're based in Florida.
Are there customs duties or additional taxes?
Prices do not include potential customs fees or import taxes in your country. Buyers are responsible for any charges that may apply, based on local regulations.
Are the iPhones unlocked?
Yes, all our iPhones are fully unlocked and work with any carrier worldwide.
Are the iPhones new or refurbished?
All our iPhones are brand new and unopened, directly from Apple. Some older models may be Apple-certified refurbished
Can I add AppleCare?
Yes, you can add AppleCare up to 30 days after purchase.
Do these iPhones come with Apple warranty?
Yes, every iPhone comes with the full Apple warranty, just like if purchased directly from Apple.
Are there shipping costs?
Shipping is free within the United States. For other countries, shipping fees range from $50 to $99, which will be calculated when you enter your delivery address.
How long does shipping take?
United States: 3–5 business days via UPS.Other countries: Shipping time is calculated when you enter your delivery address.
What is your return policy?
Returns are accepted within 4 days of receiving the iPhone. After this period, returns are not possible.
Can I use both SIM and eSIM at the same time?
Yes, you can. These models support Dual SIM functionality (one physical SIM + up to 8 eSIM), allowing you to use more than two numbers or carriers simultaneously.